The Records Department is open daily 6:00 a.m. to 10:00 p.m. for public service. However, some services may be limited to certain days/hours of the week, and/or available by appointment only. We encourage the public to call our department at (626) 574-5151 before visiting, if possible, in order to double check and confirm all necessary materials needed for a particular service, and to make sure the proper personnel is available to process the service you are requesting.
The Police Department lobby will remain open for community access to the online reporting system and the overnight parking permit (TOPEC) machine. A push button speaker system is available in the lobby for those requiring immediate police assistance between the hours of 10:00 p.m. and 6:00 a.m. The speaker system communicates directly with our Dispatch Center.
Front counter information and online services include:
Copies of approved releasable traffic accident reports:
$25.00 – Each copy (Additional $4.00 fee for online report)
$15.00 - Photos
Copies of approved releasable crime/incident reports:
Free – Pages 1-25
$0.10 – Each additional page
Notice Fingerprint Applicants
A records check will be completed on all persons being fingerprinted prior to allowing access.
ONLY the person being printed will be allowed in the fingerprint area.
NO bags, purses, backpacks or other personal items allowed in the fingerprint area.
Please call (626) 574-5151 to check on availability for fingerprinting service. Fingerprinting is performed by a Cadet at the front counter. Requestor must have a valid picture ID.
$10.00 – First card
$5.00 – Each additional card
Microfilm reproduction of reports:
$25.00 – Pages 1-5
$1.00 – Each additional page
Local criminal record check:
$25.00 – For those individuals who require it for travel purposes, but not to obtain a VISA.
The Arcadia Police Department no longer performs VISA Clearance Criminal checks, since the DOJ now wants them all to be performed on Live Scan. Individuals must now complete the appropriate Live Scan form, which we can provide, for a VISA Clearance. The electronic fingerprinting transmission and collection of fees for the Department of Justice for a VISA Clearance is performed by a public Live Scan service company. To find a local Live Scan location, please click here.
Reporting of crime activity or incidents:
Performed by an Officer who is called in from the field. You may also click here to report certain crimes online. Please note, you may only report crimes through this link if they fall into one of the following seven crime classifications: Auto burglary, theft, annoying/harassing phone calls, identity theft, lost property, vandalism, and vehicle tampering.
Traffic citation verification of equipment repair:
Performed by an on-duty Cadet or by an Officer who may be requested to respond from the field.
$10.00 – For Arcadia residents
$25.00 – For non-Arcadia residents
Vehicle impound releases:
Please contact the Records Department Personnel at (626) 574-5150 to inquire as to what documentation is required to obtain a vehicle release.
$170.00 – Vehicles stored/impounded for expired registration, unpaid parking tickets, traffic hazards, etc.
$400.00 – Vehicles stored/impounded due to an arrest.
$550.00 – Vehicles stored/impounded due to a DUI arrest.
Temporary Overnight Parking Exemption Kiosk (TOPEK):
Effective June 1, 2007, our Temporary Overnight Parking Exemption Kiosk (TOPEK) went on line. The TOPEK is located in the lobby of the Arcadia Police Department, next to the Records Department service window.
Individuals may only select and purchase permits starting on the date they wish to begin overnight parking on the streets, and future consecutive dates. The TOPEK does not allow individuals to purchase advance permits for selected/random future dates.
The following selections can be made on the TOPEK and will provide permits as follows:
$3.00 – 1 night
$6.00 – 2 nights
$9.00 – 3 nights
More Options – Select to view additional nights
$12.00 – 4 nights
$15.00 – 5 nights
$18.00 – 6 nights
More Options – Select to view additional nights
$21.00 – 7 nights
$24.00 – 8 nights
$27.00 – 9 nights
More Options – Returns users to 1 night
The TOPEK will only accept payment after a selection for the number of nights has been made. If someone takes too long to pay for their selection, the system will clear itself and return to the main menu.
Payments can be in the form of cash, change (nickels, dimes, quarters and dollar coins), VISA or MasterCard credit cards (the TOPEK does not accept debit cards). Any change due to the user will be issued directly by the TOPEK. Our Records Personnel do not have the ability to provide change.
Oversized Vehicle Permits must receive authorization from the on-duty Watch Commander prior to the TOPEK being used.
If the TOPEK is problematic or inoperable during business hours, please contact our Records Personnel. If after hours, please use the speaker system to speak with a Dispatcher. If it is determined that a refund must be made, a Check Request form must be completed and signed by the individual, then submitted to the department for review. Once approved, a refund check will be mailed to the individual from the City Hall Cashier's Office.
Release of property:
Service performed by the Evidence Technician and by appointment only. Please call (626) 574-5191 for more information.
Subpoenas – Civil Actions:
Subpoenas for records should be served to the Custodian of Records. The exact amount due will be determined prior to the reproduction of documents. However, please attach a check (minimum amount $15.00) to the subpoena upon delivery.
Subpoenas for police department personnel appearances should be served to the Watch Commander after a $150.00 fee for each day of appearance, per each officer, has been deposited with the City Cashier’s Office. Civil subpoenas require 15 days between date of service and actual appearance, as required, to allow for adequate notification.
All persons required to register with the Arcadia Police Department pursuant to criminal conviction must contact the Investigations Section to set up an appointment. Sex Registrants must call the Crimes Against Persons/Juvenile Detective at (626) 574-5149, Arson Registrants must call the Property Detective at (626) 574-5168 and Narcotics Registrants must call the Narcotics Detective at (626) 574-5166.